30 Day Return Policy:

New (unopened) merchandise may be returned or exchanged - no questions asked within 30 days. Opened merchandise may not be returned unless both the packaging and merchandise are in new and resalable condition. Products showing ANY signs of use or missing inner packaging are not considered new, and are thus non-returnable. The condition and packaging of a returned product must be as it was when received, complete with all warranty cards, original box(es), original packaging, and manuals/instructions.


Subject to pre-approval and a 10% re-stocking fee, a refund or store credit will be issued if the returned merchandise is received by RPM in good condition within 30 days of delivery.

You are responsible for the cost of return shipping and insurance. Original shipping costs are not refundable except when the return resulted from our error. Used and non-resalable merchandise will not be refunded under any circumstances. Refunds can only be issued to the original method of payment used (original credit card,) or as a store credit.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you order an item, then refuse it when delivery is attempted, the shipping cost will be deducted from your return credit. An item is considered "refused" when you do not open the box and the carrier returns the item to us at no cost to you.

Shipping and Handling:

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversize or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping. Shipments: We ship via US Postal Service or UPS Ground in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days for delivery of non-back ordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.

International orders are primarily shipped via USPS, but occasional UPS will be utilized. The USPS shipping is based on the shipping service the customer selects at the time if check out. The international delivery times cannot be calculated due to receiving countries handling requirements.

RPM is not responsible for the receiving countries Duty/VAT taxes or handling charges applied by the receiving country postal agency.

Consolidated Shipments: Entire orders will be shipped together if possible.

Privacy Policy:

At RPM, your privacy is secure. We never solicit, sell, or disclose your information to anyone.